WatchNow ("us", "we", or "our") operates website, mobile applications, OTT applications, and Connected TV applications (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.


Information you give us. You may give us information about you by filling in forms on the Service, by using the Service, or by corresponding with us via our related social media pages (including but not limited to Facebook, Instagram, and/or twitter), or by phone, e-mail or otherwise. This includes information you provide when you register to use and/or subscribe to the Service, use the Service, participate in discussion boards or other social media functions on or related to the Service, enter a Competition, promotion or survey, and when you report a problem with the Service. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description, viewing preferences, and/or other account information.

Information we collect about you. With regard to each of your visits to, and your use of, the Service we may automatically collect the following information or statistical data: technical information, including the internet protocol (IP) address used to connect your computer/device to the internet which identifies your computer/device, your login information, browser type and version, time zone setting, browser plug-in types and versions, device and software characteristics, operating system and platform. IP addresses are automatically collected by our web server as part of our demographic and profile data known as traffic data so that data, such as webpages, can be sent to you; and information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from the Service (including date and time); page response times, download errors, length of visits to certain pages, activity on the Service, methods used to browse away from the page, interactions with any online messaging channels, any phone number used to call our customer service number, any interactions with our customer service, and any information collected through the use of cookies as further detailed below.

Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, telecommunication operators and/or other business partners, sub-contractors in technical, advertising networks, analytics providers and search information providers) and may receive information about you from them.


We use cookies to distinguish you from other users of the Service. This helps us to provide you with a good experience when you browse the Service and also allows us to make improvements. A cookie is a very small text document, which often contains an anonymous unique identifier.

Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

We will use the following cookies 

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.
  • Advertising Cookies. Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.


We use the collected data for various purposes:

  • To provide and maintain our Service
  • To communicate with you in relation with the service and notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To measure the effectiveness of the advertising we serve you and, to deliver relevant advertising to you
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information



We may share your personal information with any member of our corporate group.

We may share your information with selected third parties including:

  • business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you;
  • advertisers and advertising networks that require the data to select and serve relevant adverts to you and others or to allow you to participate in any joint promotional programs or offerings; and/or
  • analytics and search engine providers that assist us in the improvement and optimization of the Service.

We may disclose your information to third parties:

  • If we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
  • To comply with a legal obligation
  • To protect and defend the rights or property of WatchNow
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability



The Service is secured and encrypted for your privacy. However, we operate internationally, and some of the processes involved in our use of your Information will require your Information to be stored or processed in countries outside the country where you are located, including countries where the level of legal protection for your Information may be different and where you may have fewer legal rights in relation to it. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Service, and as such any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.


The Service may, from time to time, contain links to and from the websites of third parties, our partner networks, advertisers and/or affiliates. Links to or from external websites not owned or controlled by us do not constitute an endorsement by us of the products or information presented therein.

If you follow a link to any of these external websites, please note that they will have their own privacy policies for which we do not accept any responsibility or liability. Please check those policies before you submit any personal data to those external websites.


From time to time, we may update this privacy policy. Any changes will be posted on this page. Please check back periodically to see any updates or changes to our privacy policy.


If you have any questions or comments about this privacy policy, you can contact us by email at




Let's get in touch
WatchNow Office

27 Russell Road London
United Kingdom N20 0TN